How is the quality of the new LaCrosse? ——In-depth analysis of popular topics on the Internet in the past 10 days
Recently, the quality issues of Buick's new LaCrosse have become the focus of heated discussions on automotive forums and social media. As a mid-to-high-end sedan representative of the Buick brand, the new LaCrosse's market performance and user reputation directly affect its brand image. This article combines hot discussions and structured data across the Internet in the past 10 days to analyze the quality performance of the new LaCrosse from multiple dimensions.
1. Summary of user complaints and quality issues

According to car quality network, third-party complaint platform and social media data, the main quality problems of the new LaCrosse are concentrated in the following aspects:
| Question type | Complaint proportion | Typical performance |
|---|---|---|
| Gearbox stutters | 32% | Obvious shifting at low speeds |
| Car system freezes | 25% | Navigation delays, touch failure |
| Abnormal noise in the interior | 18% | Center console/door panel vibration noise |
| electronic failure | 15% | Automatic start and stop failure, sensor false alarm |
| Paint process | 10% | Local paint bubbles |
2. Comparison of competing products and market feedback
Comparing models of the same level horizontally (data from January to June 2023), the quality reputation of the new LaCrosse is at the mid-range level:
| car model | Number of breakdowns per 100 vehicles | Core advantages | Main shortcomings |
|---|---|---|---|
| Buick New LaCrosse | 156 | Excellent sound insulation and comfortable seats | Electronic system stability |
| Toyota Camry | 89 | Mature power system | The interior has a strong plastic feel |
| Volkswagen Magotan | 134 | Solid chassis tuning | Dual clutch low speed stumbling |
| Honda Accord | 121 | Outstanding fuel consumption | Sound insulation effect is average |
3. Technical improvements and manufacturer responses
In response to user feedback, SAIC-GM Buick has recently adopted two measures to optimize quality:
1.OTA upgrade plan: The V2.3 vehicle system will be pushed out in batches starting from July, focusing on optimizing the touch response speed (the beta version delay is reduced by 40%);
2.Gearbox logic adjustment: The TCU program will be updated for models produced after June 2023 to improve the smoothness of gears 1-3.
4. Consumer purchasing suggestions
Based on the current data, the purchase suggestions for the new LaCrosse are as follows:
1.Recommended group: Users who pay attention to comfort and have moderate demand for intelligent configuration;
2.Tips for avoiding pits: It is recommended to give priority to production batches after July 2023, and test the response of the vehicle and machine on site;
3.Extended Warranty Suggestions: It is recommended to purchase the original factory extended warranty service for electronic components (officially provides a 5-year/120,000-kilometer package).
5. Opinions of Industry Experts
Automotive engineer Wang Zhenhua pointed out in a recent interview:"The Ecotec engine + 9AT combination of the new LaCrosse has advantages at the hardware level, but the software calibration still needs to be optimized. Its body rigidity (torsional stiffness reaches 31kN·m/°) and active noise reduction technology are still the benchmark in its class."
Conclusion:The new LaCrosse maintains its traditional advantages in comfort and quietness, but the stability of the electronic system has become a new pain point. It is recommended that potential car owners fully test drive and pay attention to the manufacturer's continuous improvement trends. With the application of OTA technology, its quality performance is expected to gradually improve.
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